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Our office is located inside of the Town Hall at 61 N Green Street, Brownsburg, IN 46112. We are happy to help you at our drive-up window located on the back of Town Hall off of Adams Street.
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Contact the Utility Billing Office at 317-852-1102. Our hours are Monday through Friday, 8 am to 4 pm.
Contact the Utility Department at 317-852-1102, a work order will be created for the Water Field Office.
We will need a copy of your driver's license, a copy of your lease agreement (if renting), and a meter deposit is required. The Utility Application is a available online and also is available at the Utility Office.
The Utility Department will work with customers who are having problems paying their bill. You must call and make arrangements before the due date. Arrangements need to be reasonable, so that the account does not get too high or too old. Once the water has been shut off, it is too late to make arrangements.
Bills are due on or before the 17th of each month.
Permits are required and fees must be paid prior to installation. Contact the Utility Department 24 hours prior to scheduling an appointment. A water meter deposit is required before an appointment can be scheduled.
Credit card payments can be made online through a third party, Official Payments. There is an additional $4.95 processing fee. The Town of Brownsburg does not receive any portion of the service fee. Visit Brownsburg Utility to set up an account.